IT Simplified

RCSD has been a satisfied customer since 2012.

When office staff call ACORN for computer support, assistance is provided almost immediately and subsequently resolution is worked on until it meets our complete satisfaction. ACORN staff has been invaluable over the years, as technology swiftly changes, they have assisted with computer replacement, network printer replacement and server replacement(s).

ACORN Technical staff provided cost saving suggestions when it was time to upgrade our servers utilizing Virtual Server technology.

Brian

Manager, Rubidoux Community Services District

Avalon is a prominent transportation company with 12 locations and an annual revenue of approximately $90 million. Over a decade ago, we began our partnership with Acorn, at which point our IT systems relied on onsite servers and an in-house team. Despite significant investments in personnel and equipment, we faced persistent challenges, including outages, downtime, and a lack of strategic direction.

Recognizing the need for change, we decided to outsource our IT to Acorn. This decision led to immediate improvements, despite the unexpected resignation of our in-house staff without transitional support. Acorn successfully migrated our server systems to the cloud, implemented a new phone solution, and advised us on establishing a new intranet site. Since we started working with Acorn, our company has grown from $25 million in annual revenue to four times that amount. This remarkable growth would not have been possible without Acorn’s invaluable partnership.

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Notable achievement that stands out: Our acquisition of a competitor, Acorn adeptly managed the integration of an additional 110 computers and 125 staff across four new locations in 3 states without any errors and in 7 days.

Our team appreciates the responsive support from the help desk and the prompt escalation of issues based on their severity. Personally, I value the 99.9999% uptime that Acorn delivers, the cost-effectiveness of outsourcing, and the strategic planning and management that the senior Acorn staff provide—capabilities we would not have access to if we relied solely on in-house services.

Jeff Brush

Chief Executive Officer

Acorn Technology has been an invaluable partner in managing our IT needs. Their knowledgeable and responsive team delivers solutions that meet our unique requirements. With their expert support, we've streamlined our operations, improved existing technology infrastructure and cybersecurity, and prepared our agency for the future. Their commitment to service has made a real difference in our day-to-day efficiency. I highly recommend Acorn Technology for any organization seeking reliable and professional IT services.

Luis Frausto

Acting Deputy City Manager

We have had Acorn as our IT provider since 2004 and we are very satisfied with their performance.

Their team is very dependable and very professional. We can always count on them to address any IT issues 24/7 regardless where you are at on the globe. This level of service is critical to support our teams in 13 countries on 4 continents. Their monitoring and back-up systems have saved us on several occasions and their response time is quick. They always update me on any issues and I don’t have to follow up to make sure it is done because they make it a point that all our issues are resolved timely.

Teresa Jacob

CFO - KPI Healthcare Inc.